Privacy Policy

When you use our website services (managed by SIC Property Services Co., Ltd.), you trust us to protect your information. This privacy policy is designed to inform you about the types of data we collect and how we handle it. It is important, and we hope you will take the time to read it carefully. Please note that the controls for managing and protecting your privacy and security are located in your account. What is Personal Data? Personal data refers to information about an individual that can identify that person, directly or indirectly, but does not include information specifically about deceased persons. Types of Personal Data We Collect To enhance the convenience of using our website, it is necessary for us to automatically collect and store various types of your personal data, including:

Identity information such as name, age, nationality, date of birth.
Contact information such as addresses, places of contact, phone numbers, email.
Account information such as payment details and bank accounts.
Transaction data such as service history and purchase history.
Personal details such as username, password, orders, and your interests in various services provided.
Technical data such as Google Analytics, computer location identifiers (IP Address), login data, usage data, and settings (log).
Marketing data such as your satisfaction with received services and feedback on staff services.
Photos.

Sources of Personal Data We receive your personal data from two sources as follows:

Directly from you during service provision, for instance:

When you register an account to use our services or when you request to exercise any rights with us.
When you subscribe to receive advertising or marketing information from us.
From your voluntary participation in surveys.
From data collected about your platform usage through browser cookies.
From your inquiries, or through interactions via email or other communication channels such as phone, so that we can contact you back.
When you purchase services or products from us.
When you log into your user account on our platform or related platforms such as Facebook and Google.

From third parties, such as Email & Password Login, Facebook Login, obtained when you register or access the system through third-party channels.

Purposes of Data Processing

We store your personal data to organize databases for analysis and to offer benefits tailored to your interests.
We store your personal data for processing payments for services or products you purchase through the system.
We store your personal data to receive post-service information, such as inquiries, service feedback, or requests submitted to the service provider.
We store your personal data to verify that you are the sole person accessing your account.
We store your personal data for market research and managing relationships between service providers and users.
We store your personal data to comply with legal obligations and regulations imposed by the state.
We store your personal data to adhere to regulations applicable to service providers, including consenting to the transfer of personal data to business groups and partners, data processors, or any entities contracted with the service provider.

Data Processing of Personal Data Once we receive your personal data, we will proceed as follows:

We collect and store data in computer systems, which includes managing our own servers and using Google Cloud Platform.
We use your collected personal data to conduct the company's operations as specified under 'Purposes of Data Processing.'
The company will disclose data to employees under the company's employment contracts who are involved with the data, disclose it on the company's platform, or use social media channels for advertising. Additionally, we may need to send your personal data to credit information agencies for verification, and we may use the results of such verification for fraud prevention.

Storage and Retention Period of Personal Data Personal Data Storage The controller stores your personal data as follows:

The company stores personal data in soft copy.
Personal data is stored on company devices, including computers and mobile phones, and includes data stored on computer systems such as our own servers and Google Cloud Platform.
The retention period is defined in the section 'Duration of Personal Data Processing.'

Data Retention Period

Identity information such as name, age, nationality, date of birth:

10 years from the date of contract termination.

Contact information such as address, place of contact, telephone number, email:

10 years from the date of contract termination.

Account information such as payment details and bank account:

10 years from the date of contract termination.

Transaction data such as service history and purchase history:

10 years from the date of contract termination.

Personal data such as username, password, orders, and your interests in various services provided by the service provider:

5 years from the date of contract termination.

Technical data such as Google Analytics, computer location identifiers (IP Address), login data, usage data, and settings (log):

5 years from the date of contract termination.

Marketing data such as your satisfaction with the services received and your feedback on the service provided:

5 years from the date of contract termination.

Photographs:

5 years from the date of contract termination.

Rights of the Data Subject You have the following rights:

The right to be informed: You have the right to be notified when your personal data is being stored, including details such as the method of storage and the duration of storage.
The right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data at any time while it is in our possession.
The right of access: You have the right to access your personal data and to request a copy of such data from us, as well as to request disclosure of how your personal data was acquired if you did not consent to its collection by us.
The right to rectification: You have the right to request that we correct inaccurate data or complete incomplete data.
The right to erasure: You have the right to request that we delete your data under certain circumstances.
The right to restriction of processing: You have the right to restrict the use of your personal data under certain circumstances.
The right to data portability: You have the right to transfer your personal data to another data controller or to yourself under certain circumstances.
The right to object: You have the right to object to the processing of your personal data under certain circumstances.

We may disclose your personal data to our affiliated companies, service providers, and business partners. Additionally, we may disclose your personal data to:

Agents or real estate representatives, property developers, constructors, operators of retirement communities, property lessors, and specified financial and investment service providers, or those advertised on our website, when you request information by submitting an inquiry.
Our service providers (who are our clients, financial service companies, investment service providers, and telecommunication service providers) so they may offer you products or services on our behalf, the products and services you have directly requested from our service providers, or to assist us in providing products and services to you (including cases where you are a shareholder, in which case your information will be disclosed to the registrar of shareholders and stock plan management services).
In cases where you subscribe to services via mobile device operating systems (including, but not limited to, Google's "Google Now" service), we will disclose information such as your search history to Google. You have the option to prevent us from sharing such information with Google through your mobile device's operating system settings.
Third parties from whom you have requested information, services, or products.
Other companies within the SIC Property Services Co., Ltd. group, subsidiaries, and business partners to conduct business and improve services.
Matters related to the sale or transfer of business.
Potential business buyers or transferees in negotiations for the sale of our business.
Public authorities, government or relevant agencies, our legal representatives, or relevant persons, if we reasonably believe that disclosing your personal data will help identify, contact, or bring legal action against someone who may be causing harm, injury, or interference (whether intentionally or unintentionally) with our rights or property, our users, or anyone else who could be harmed by such activities.
Users of the property inquiry system, to whom you agree and consent to provide your information for contact and assistance.
When legal provisions allow or require us to disclose your personal data.

In cases where you request information from any organization through our website, you must check that organization's personal data policy to understand how they manage personal data. We are not responsible for how these organizations collect, use, disclose, store, process, or manage the personal data you provide to them via our website. You can contact our Data Protection Officer (DPO) or our data control officer to take action based on the rights mentioned above (contact details are listed under the 'Contact Channels' section below). You can also learn more about the terms, conditions, and exceptions to these rights at the Personal Data Protection Guidelines (TDPG2.0) and the website of the Ministry of Digital Economy and Society at http://www.mdes.go.th. There is no charge for exercising these rights, and we will review and inform you of the outcome of your request within 30 days from the date we receive it. Submitting a Request for Personal Data Management If you wish to submit a complaint regarding the management of your personal data, including accessing, correcting, or withdrawing consent for the use of your personal data, or submitting feedback on the service, you can contact the personal data protection officer as detailed in the 'Contact Channels' section. Marketing Activities During the use of our services, we will send information about marketing activities, promotions, products, and services that we believe may interest you, aiming to enhance the quality of our service. If you have agreed to receive such information from us, you have the right to withdraw your consent at any time. This can be done by contacting us at the email address info@proptizen.com. What are Cookies? Cookies are text files on your computer that store log details of your internet usage or your website visiting behavior. You can learn more about cookies at https://www.allaboutcookies.org/. How Do We Use Cookies? We store information from every visit to our website through cookies or similar technologies, and we use cookies to improve the efficiency of accessing our services online, including enhancing the performance of our platform. Cookies are used for the following purposes:

To enable continuous and secure login to your account on our platform.
To record your usage data on the platform, organize information, and maintain the platform settings you have configured.
To analyze your usage behavior and platform visits to tailor content to your interests and better meet your needs.
To study the behavior of all platform visitors and develop it to be easier, faster, and more efficient to use.

Types of Cookies We Use Our website utilizes the following types of cookies:

Functionality Cookies: These cookies are used for the operation of the platform. They help remember your selections or settings on the platform, including presenting information that is more personalized, such as your username, language, font, and platform layout.
Advertising Cookies: These cookies are used to remember what you have visited and to include characteristics of your platform usage to present relevant and targeted advertisements, products, and services that match your interests, and to evaluate the effectiveness of advertising campaigns.
Strictly Necessary Cookies: These are technical cookies that are essential for using the platform, allowing you to access information securely and comprehensively.
Performance Cookies: These cookies are used to measure the performance of the platform. They store visitor data anonymously and analyze visitor numbers and behavior to improve the platform's efficiency and tailor it more closely to user needs.
Third-party Cookies: These cookies are set by third-party service providers, such as Google Analytics.

Cookie Settings You can configure your browser settings to refuse the use of cookies by following these steps: For Safari users:

Open the Safari application and select “Settings.”
Choose “Privacy” and manage your cookie usage as follows:

Select “Prevent cross-site tracking” to disable trackers using cookies and website data.
Select “Block all cookies” to prevent third-party websites and advertisers from storing data on your computer.
Select “Manage website data” to see which websites have stored cookies and data.

For Google Chrome users:

Open Google Chrome on your computer and select “Settings” from the upper right corner.
Choose “Advanced” at the bottom.
Select “Privacy and security.”
Select “Site settings.”
Click on “Cookies.”
To disable the use of cookies, select “Block sites from saving and reading cookie data.”

For Internet Explorer Users: To Delete Cookies:

Open Internet Explorer, select 'Settings.'
Choose 'Security.'
Select 'Delete browsing history.'
Choose 'Cookies and website data' then click 'Delete.'

To Manage Cookie Settings:

Choose 'Tools.'
Select 'Internet Options.'
Choose 'Privacy.'
Click 'Advanced' and select to either allow or block cookies.

Privacy Policy for Other Websites: This privacy policy applies only to our services and the use of our website. If you click on links to other websites, even through our website, you must independently review and comply with the privacy policies of those sites. Transfer of Personal Data to Other Countries: In the future, we may share your personal data with companies within the SIC Property Services Co., Ltd. group, our subsidiaries, and international business partners. We are committed to protecting such information under the privacy policy to maintain the trust you have placed in us. Changes to Our Personal Data Protection Policy: We regularly review our privacy policy to ensure it aligns with best practices and applicable laws and regulations. If there are any changes, we will notify you by updating the information on our website promptly. The current privacy policy was last reviewed and became effective on 11/05/2020.

Contact Information: Data Controller Details:

Name: SIC Property Services Co., Ltd.
Contact Address: No. 2034/72, Ital-Thai Tower, 15th Floor, New Phetchaburi Road, Bang Kapi, Huai Khwang, Bangkok 10310
Contact Number: +66 955768829
Email: info@proptizen.com
Website: https://www.proptizen.com

Regulatory Authority Details: If our employees or related parties fail to comply with personal data protection laws, you may file a complaint with the regulatory authority as follows:

Name: Office of the Personal Data Protection Committee
Contact Address: 7th Floor, Government Complex Commemorating His Majesty, Chaeng Watthana Road, Thung Song Hong, Lak Si, Bangkok 10210
Contact Number: (+66) 02-142-2233